Warehouse Support Tech

Inthinc Warehouse Support Tech

This position is primarily responsibility it to provide support to the Inthinc Warehouse (WH) and the Repair Center (RC). Customer service is a key factor for this position because the WH / RC have not only external customers but internal ones as well. Obtaining, maintaining, analyzing and verifying accuracy of the warehouse is paramount to ensuring the excellent standard of service and high level of customer satisfaction.

Warehouse

  • Manufacturing subassemblies of components in order to meet the demands of finished goods, for customers, Field Service or internal Inthinc customers.
  • Picking, Packing, and Processing of Service Orders for daily shipment
  • Conducting audits for quality, count accuracy
  • Down stocking to maintain proper picking levels
  • Receiving, verifying counts and  for stocking incoming product
  • Provide and understand shipping documents for international shipments (will train)
  • Receiving , processing and sorting returned product into the Repair Center
  • Maintain a safe, clean and organized work environment at all times

Repair Center

  • Assist in processing and testing of product final assemblies on site
  • Provide assistance sorting, cleaning, and prepping of all returned units
  • Conducting audits for quality, count accuracy
  • Receiving, verifying counts and stocking incoming products used in the RC
  • Use pallet jack, operate a forklift safely (will train)
  • Maintain a safe, clean and organized work environment at all times

Job Requirements

  • High School Diploma (some college preferred)
  • Reliable and consistent performer with exceptional attention to detail
  • Capable of lifting heavy objects up to 60 pounds
  • Professional customer interaction skills
  • Ability to input data into a computer (will train)
  • Proficient with Microsoft Office suite
  • Internet bronzer familiarity (IE,  Explorer, Google, Chrome)

This shift will be 8:00 A.M. - 4:30 P.M. Monday – Friday. Every effort to minimize any and all overtime is our goal at Inthinc, but there are times when shipping schedules and customer needs require adjustment to be made. This could be extended weekday hours or even weekend work days. If these adjustments occur reasonable notice will be provided.